Please note that when the leader leaves the co-op, his status is automatically passed to the member of the highest rank (co-leader, officer, member) and level (among the players of the same rank)". Try to contact them and ask them to return to the game using messengers or social networks, or create your own co-op! Solution: Only the leader can transfer leadership to another player. The leader or members of your co-op are absent from the game for a long time. Then try to feed all the animals and harvest all products when ready. Solution: Restart your device and reinstall the game. Some animals on the farm immediately produce the product even after it is harvested. □ The problem with the products on farms. As soon as the service expires, the coupons will be available again. Most likely, you have already hired the dealer. Available coupons will be displayed in the required expansion conditions on the left. Сlick on the land with the $ sign to find the expansion coupon. □ Can't find your land expansion coupon? The actual number (left one) will decrease. How to check it: Make a screenshot of your barn capacity, then sell one product and make another screenshot. This can happen immediately after the end of the Golden Pass/Golden Ticket, because the “barn capacity increase” bonus is temporary. Solution: The number of orders should increase if you move community buildings closer to the helicopter pad. There seem to be fewer orders at the helipad than usual. Then restart your device and reinstall the game. Solution: Go to device settings and make sure you are using a default keyboard. The keyboard does not appear when searching the co-op or chatting. It is therefore not possible for players on iOS, Android and MacOS to interact with players on Windows or sync your progress between them. Please note that for technical reasons the Windows and Android/iOS/Mac versions of the game are located on different servers. Perhaps you and your friend play on different platforms. Our team is doing their best to promptly fix technical issues so you can get back to building your town! Here you can find solutions for some of the common cases that our players have from time to time. Something not quite working right? We’re here to help! Find support for our known issues here!
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